Follow the guidelines for your application.
To reduce the risk of delaying your order, please see our tips for your specific application. Unusually large files and files which are not prepared correctly may require additional charges. ^ back to top



Use the correct color model.
Images within files saved for output should be scanned in RGB format. In Quark Xpress™ use the Pantone™ Prosim to match our color chart. In Illustrator or Corel Draw, use the Pantone™ Process Chart. Make sure that each element in your file has the correct color model applied to it. We don't advise relying on your monitor's display to select colors, use a Pantone™ Process Color chart if available. ALWAYS REQUEST A PROOF IF YOU ARE TRYING TO MATCH A COLOR, or we can supply a color chart upon request to match colors. ^ back to top



Use the correct format for the graphics in your file.
Vector graphics; Illustrator, Corel Draw, Freehand, should not be converted to a pixel-based image for use in a page-layout program such as PageMaker or Quark Xpress. Try to place them into your documents as EPS. It is widely assumed that the most popular graphics format is either bitmap or TIF, however converting a vector-based image to one of these pixel-based formats usually results in large file sizes and may cause pixilation (jagged edges) when enlarged for output. ^ back to top



Don't over-scan your photos.
See our Scanning Tips for optimal results. ^ back to top



Use Postscript Fonts or Convert TrueType to Curves (Outlines)
Postscript fonts are supported for both MAC and PC. You must include both the bitmap and the printer font with your file. If you use TrueType fonts in a vector-based program like Illustrator, Corel Draw or Freehand, you should convert your text to curves before creating your final EPS or PS file. ^ back to top



Use a file compression program. To reduce your file size and create a "package" when sending by modem, e-mail or FTP, use WinZip (PC) or Stuff-It (MAC). You can download WinZip for free. ^ back to top



Fax a proof with your order.
When sending files to us either by modem, e-mail or FTP, preflight your file's output on your printer first (scaled to fit), then fax us a copy with your order. This will help us to make sure the fonts and layout appear correctly when opened on our system. ^ back to top



If you need more info, just ask!
Can't find the answers you need here? Call us today at 217-423-7589, or e-mail us and we will respond to your request A.S.A.P.! ^ back to top